Patient Bill of Rights
As a patient, I have the right to…
Full information about my rights and responsibilities as a patient at Kansas City Cancer Center (KCCC).
The protection of my health information as described in KCCC’s Notice of Privacy Practices.
Receive an explanation of my diagnosis, benefits of treatment, alternatives, recuperation, risks and an explanation of consequences if treatment is not pursued.
An explanation of all rules, regulations and services provided by KCCC, the days and hours of service and provisions for possible emergency care, including telephone numbers.
Choose the type of medical plan which is best suited to my particular situation and work with the physician members within my healthcare plan.
Participate in the development of Plan of Care, including Advance Directives, and to receive my own copies.
Refuse participation in any protocol or aspect of care including investigational studies, and freely withdraw my previously given consent for further treatment.
Disclosure of any teaching programs, research or experimental programs in which KCCC is participating.
Full financial explanation and payment schedules prior to beginning treatment.
Receive expert professional care without discrimination, regardless of race, creed, color, religion, national origin, sexual preference, handicap, sex, age or health plan coverage.
Be treated with courtesy, dignity and respect of my personal privacy by all employees of KCCC.
Be free of physical and mental abuse and neglect by all employees of KCCC.
Complain or file grievance with the KCCC Practice Director without fear of retaliation or discrimination.
Confidential treatment of my condition, medical records and financial information.
Access to my personal records and to obtain copies upon written request.
Assistance and consideration in pain management.
As a patient, I have the responsibility to…
Disclose accurate and complete information regarding physical condition, hospitalization, medications, allergies, medical history and related items.
Participate in developing a Plan of Care, Advance Directives and Living Will.
Assist in maintaining a safe, peaceful and efficient healthcare environment.
Provide new/changed information regarding my health insurance to the business office and to meet my agreed copay during my office visit.
Contact KCCC when unable to keep a scheduled appointment.
Cooperate in the planned care and treatment developed for me.
Request more detailed explanations for any aspect of service I do not understand.
Inform my physicians and nurses of any changes in my condition or any new problems or concerns.
Communicate any temporary or permanent change in my address or telephone number which might hinder contact by KCCC.
Relate my levels of discomfort and/or pain and perceived changes in my pain management to my physician.
Inform my physician or nurse when I am going to need a prescription refill before my supply is gone.